CieLava Product FAQs: Get Your Questions Answered
Frequently Asked Questions
Shipping
We ship worldwide using reliable carriers. Orders are typically processed within 24-48 hours and take 3-7 business days for delivery within the UK, 7-14 business days for Europe, and 10-21 business days for the rest of the world.
Returns
You can return any item within 14 days of purchase. Items must be in their original condition with all tags attached. Please contact our customer service team to initiate the return process.
Products
We take great care in ensuring all products are of the highest quality. If you have any specific questions about a product, please don't hesitate to contact us.
Payment Methods
We accept all major credit cards including Visa, Mastercard, and Amex, as well as PayPal and Apple Pay.
If you have any further questions, please contact us.